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Call Recording

Record calls for training, compliance, and quality assurance

Automatic Call Recording

Record all calls automatically or on-demand.

Enable call recording on specific DIDs, extensions, or your entire account. Recordings are stored securely in the cloud and accessible from your dashboard.

Always-On Recording

Automatically record all inbound and outbound calls

On-Demand Recording

Start and stop recording during a call with a key press

Selective Recording

Record only specific DIDs, extensions, or call directions

Why Record Calls?

Common use cases for call recording

Training

Use real calls to train new employees on best practices.

Compliance

Meet regulatory requirements in finance, healthcare, and more.

Quality Assurance

Review calls to ensure customer service standards.

Documentation

Keep records of verbal agreements and orders.

Recording Features

Easy Access

Download recordings from your dashboard or have them emailed automatically. Search by date, caller ID, or call duration.

Secure Storage

Recordings are encrypted and stored securely in the cloud. Set retention periods from 30 days to unlimited storage.

Recording Announcements

Optional announcement to inform callers they are being recorded for legal compliance.

Multiple Formats

Download recordings in MP3 or WAV format. Stream directly in your browser without downloading.

Call Recording Storage

Call recording is included with all plans. Storage pricing varies by plan tier. Basic plans include 1GB of storage, while Professional and Enterprise plans include unlimited storage.

Start Recording Your Calls

Enable recording with just one click

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